Payment, Cancellations and Refund

Payment, Cancellations and Refund

 

Which credit cards do you accept?

We currently accept both credit/ debitcards of Mastercard and VISA. We don't accept AMEX but will in future.

What must I do to change or cancel my reservation? 

In case you want to change or cancel you are booking, please contact our Customer Service Centre.

What if you would like to request a refund of your ticket if you did not travel anymore?

In case you want to cancel your booking, please contact our Customer Service Centre.

VLM Airlines tickets are non-refundable. In case any taxes can be refunded of an unused ticker, there will be an administration fee of 50 EUR/GBP/CHF per ticket.

Back to FAQ.